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Industry: Events & TechPhase: Validation & UX01

Grafficial– transformed event management with intuitive ui/ux design, powered by Cohort Tech.

A complete UI/UX overhaul of an event planning ecosystem, transforming complex management workflows into an intuitive, high-performance dashboard.

Grafficial is a B2B event management SaaS platform based in Ottawa, Canada. Their core product — a powerful event scheduling and task management dashboard — had all the right features. But a confusing UX was killing conversions and driving churn. Cohort Tech stepped in to redesign the entire interface using a conversion-focused design system. The result: a 35% faster event setup time, 50% improvement in user retention, and a 60% increase in new sign-ups — all within 90 days of launch.

+50%
User Retention Success Rate
Grafficial

Market Region

Ottawa, Canada

Platform Type

Event Management SaaS

Deployment

2022

Primary Core

Figma

1

Phase Strategy

Understanding the Obstacle

Event organizers were struggling with a confusing interface. They couldn't efficiently manage events, assign tasks, or communicate with teams. As a startup, Grafficial needed a complete UI/UX overhaul to compete against established players.

2

Engineering Phase

Our Precision Intervention

We redesigned the entire app with a user-centered approach. We prioritized a simple interface, intuitive navigation, and streamlined workflows. Everything focused on making event management effortless for busy organizers.

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"Cohort Tech understood our vision immediately. They didn't just design they transformed our product into something our users truly love."

Sarah Jenkins, CEO of Grafficial

Core Outcome Data

35%Setup Time Reduction Improvement
40%Task Efficiency Improvement
50%User Retention Improvement
60%New Sign-ups Improvement

Stack Strategy

FigmaReact NativeNode.jsFirebase
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